National Health Command Center
Project Overview
Digital transformation solution and consulting services
Project Challenges
Ministry of Health was looking to provide data and insights to inform decision-makers about the current situation and to help them anticipate and respond to emerging circumstances, improving the efficiency of care delivery, and enabling disease prevention through integrated processes and enhanced
Results
The Outcome
Ascend was able to provide the solution for MoH through digital transformation solutions and consulting services, by establishing National Healthcare Command Center (NHCC) in Riyadh as a central hub collating and visualizing data and insights utilizing artificial intelligence and human action.
The NHCC was instrumental during Covid-19 to provide MoH and other government entities with the required analytics, predictions, and recommendations to manage capacity and demand.
Optimized the healthcare system efficiency by monitoring and evaluating performance and quality, addressing system inefficiencies and gaps, and enable proper response.
Supported the digital transformation of the healthcare system by integrating with different platforms, analyzing data, and continuously providing feedback.
Created operational mechanisms referred to a “ticketing” or “IPOMS.” This ensures that actions can be given with evidence to stakeholders, to ensure action is taken and closed.
Created dashboards and analytics report to understand the current landscape. This includes scenario planning, monitoring, testing, and understanding the COVID-19 growth rate.
Development of a holistic representation for multiple departments, including hospital and primary care services, transfers, patient complaints, supply chain and workforce. Teams come together to work across boundaries to predict and resolve risks.
how we did it?
The approach
- Monitoring and evaluating performance and quality
- Platform integration for data analysis
- Dashboard development to understand the current data and analytics of the pandemic.
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