National COVID-19 Mass Testing Program

National COVID-19 Mass Testing Program

Project Challenges

Support MOH to design and implement a COVID-19 mass screening program to be scaled across the Kingdom of  Saudi Arabia with the goal of screening over 10 million citizens within 6 months of launch and ultimately better contain the spread of COVID-19 in Saudi, leading to lowering the mortality from the disease as well as socio-economic impact

Results

The Outcome

The project resulted in rolling out the process and best practices throughout the Kingdom within a short timeframe, achieving the following:

9 mega drive through testing centers

12 mini drive through testing centers across the Kingdom

5 dedicated labs operated by BGI

60,000 COVID-19 PCR tests daily capacity

92% Patient Experience Mean Score

how we did it?

The approach

  • Program management, established SOPs and governance model, onboarding and oversaw operational partners
  • Integrated digital thread built across the clinical pathway and patient journey
  • Integrated diverse, global and local perspectives and standards of excellence
  • Focus on Operational Excellence and Customer Satisfaction to ensure quality of care standardization and outcomes from the program.
  • Delivered high-quality outputs under tight timelines through continuous communication, collaboration and transparency
  • Deployment of a Live PMO War Room to ensure issues are addressed on an urgent basis, services are best in class and operations uninterrupted.

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